Tavara Terms of Service
1. Agreement and eligibility
These Terms of Service ("Terms") are a binding agreement between you and Tavara Golf ("Tavara," "we," "our," or "us") governing your use of the Tavara mobile application, the tavaragolf.com website, the tournament manager portal, and related services (together, the "Service"). By creating an account, tapping "Agree & create account," or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 18 years old to use the Service. We ask for your date of birth to confirm this, and we close accounts that we learn belong to anyone younger. You also confirm that you are not barred from using the Service under the laws of any jurisdiction that applies to you.
2. Your account
You need an account to use the Service. Keep your sign-in credentials secure and do not share them; you are responsible for activity under your account. Give us accurate information and keep it current. Do not impersonate anyone or create more than one account for yourself. Tell us at info@tavaragolf.com right away if you suspect unauthorized use.
We record the version of these Terms and the Privacy Policy you accepted and when. You can delete your account at any time in the app (Settings → Danger Zone → Delete Account) or from https://tavaragolf.com/delete-account; deletion is immediate and permanent.
3. Your content
The Service lets you post photos, videos, comments, scores, profile details and other material ("User Content"). You own your User Content. You grant Tavara a worldwide, non-exclusive, royalty-free license to host, store, reproduce, resize, transcode, display and distribute your User Content as needed to operate, improve and promote the features you use, including:
- showing it to the people the feature is designed to reach (your connections, the members of a group, the participants and viewers of a tournament, and the public leaderboard of a public tournament);
- generating tournament recap and highlight videos that combine media from you and other participants with music owned by Tavara, and letting participants and organizers download and share those videos outside the Service;
- creating previews when a link to a public creator's post is shared.
This license ends when you delete the content or your account, except that recap videos already generated and copies other users have already downloaded or shared are not recalled, and we may keep copies as required by law or for the safety and fraud purposes described in the Privacy Policy.
You are responsible for your User Content. You represent that you have the rights needed to post it and to grant this license, including permission from anyone who appears in your photos and videos, and that it does not violate these Terms or any law. If you send us ideas or feedback, we may use them without obligation to you.
4. Community standards and enforcement
We have zero tolerance for objectionable content and abusive behavior. Our Community Guidelines explain these standards in plain language and are part of these Terms. Do not post or send content that is unlawful, threatening, harassing, hateful, defamatory, obscene, sexually explicit, violent, deceptive (including spam and scams), that exposes another person's private information, or that infringes anyone's rights.
The Service provides tools to report posts, comments, profiles and tournament wall posts, and to block other users. Blocking hides that person's content from you, removes each of you from the other's search results, nearby-golfer lists and connection requests, and stops them from inviting you. We review reports promptly — our goal is within 24 hours of a substantiated report — and we remove offending content and suspend or remove offending users. We may remove any content and suspend or terminate any account at our discretion, with or without notice, and we may cooperate with law enforcement where we believe it is warranted.
5. Acceptable use
You agree not to: interfere with or disrupt the Service or its infrastructure; access or attempt to access other users' accounts or data; scrape, harvest, reverse engineer, decompile or copy the Service or its data except as the law expressly permits; bypass any security or rate-limiting measure; upload malware or files that are not what they claim to be; use the Service for unauthorized commercial solicitation; use location, Bluetooth "nearby" or other proximity features to follow, harass, stalk or endanger anyone; use the Service to facilitate illegal gambling; or use the Service in violation of any law.
6. Tavara Bucks and side games
Tavara Bucks are a virtual, play-money currency with no cash value. They cannot be purchased, sold, transferred outside the Service, exchanged for money or anything of value, or cashed out. Every account starts with the same balance, and we may adjust, reset or discontinue Tavara Bucks at any time. You have no property interest in them.
Skins, "money pots" and other side games in the Service are scorekeeping tools that track results between players in Tavara Bucks. Tavara does not accept, hold, process or pay out money for any side game, tournament or other activity between users, and is not a party to any arrangement between users. If you and other players choose to settle anything of value between yourselves outside the Service, that is solely your decision and responsibility, including compliance with the laws that apply where you are. Do not use the Service to organize or promote wagering that is unlawful where you or the other participants are located.
7. Tournaments, groups and entry fees
Tournaments, games and groups are created and run by users and golf course managers ("Organizers"), not by Tavara. The Service is software that helps Organizers manage sign-ups, tee times, scoring and results. Any entry fee, buy-in or prize shown for a tournament is set by, collected by and paid out by the Organizer outside the Service; Tavara does not process payments and has no responsibility for fees, refunds, prizes or taxes.
If you are an Organizer, you are solely responsible for your event: its rules and their fair application, participant eligibility, any fees and prizes, any required permits or course permissions, applicable contest, sweepstakes, gaming and tax laws, and communications with participants. You confirm that any event you run through the Service is lawful where it takes place. Tavara is not a sponsor of, and Apple and Google are not sponsors of or involved in, any tournament, contest or promotion run by an Organizer through the Service.
Disputes about an event, its scoring or its prizes are between you and the Organizer and other participants. We may, but are not obligated to, help resolve them.
8. Playing golf, meeting people and safety
Golf is a physical outdoor activity, and the Service helps you meet and play with other people, including people you have not met before. You participate at your own risk. Use your judgment when meeting anyone, meet in public places such as the course, follow the rules and safety guidance of the course you are playing, and watch for weather and other hazards. Tavara does not screen users, does not supervise rounds or events, and is not responsible for the conduct of any user, Organizer or golf course, online or offline.
GPS distances, hole maps, weather, scores, handicaps and statistics are provided for information only and may be inaccurate, incomplete or delayed. Do not rely on them where accuracy matters for your safety.
9. Handicaps and GHIN
Handicap values you enter yourself or that the Service calculates are estimates for casual play. They are not an official Handicap Index® and are not calculated under the World Handicap System™ unless they were synced from your GHIN® account.
Where the optional GHIN linking feature is available and you choose to use it, you ask us to store your GHIN number and GHIN password in encrypted form and to use them to sign in to GHIN on your behalf to read your handicap and to post the scores you tell us to post. You are responsible for your use of GHIN under the terms that govern your GHIN account, and you can unlink at any time, which deletes the stored credentials. We may change, suspend or remove the feature at any time.
GHIN®, Handicap Index® and World Handicap System™ are trademarks of the United States Golf Association. Tavara is not affiliated with, sponsored by or endorsed by the USGA.
10. Third-party services and content
The Service uses third-party services, including Apple and Google (sign-in and notifications), Mapbox (maps), GIPHY (GIFs), golf-course data providers, and sports-score data sources. Live scores, tournament names, team names and logos, and player names belong to their respective owners, are shown for information only, and may be delayed or inaccurate. Deals, events, and links to other websites or apps are provided for convenience; those services have their own terms and privacy policies, and we are not responsible for their content, availability or practices.
11. Intellectual property
The Service, including its software, design, text, graphics, logos, music used in recap videos, and the Tavara name and marks, is owned by Tavara or its licensors and protected by copyright, trademark and other laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the app on devices you own or control and to use the Service for its intended purpose. You may not copy, modify, distribute, sell, lease or create derivative works from any part of the Service except as expressly allowed. All rights not expressly granted are reserved.
12. Copyright complaints
We respect intellectual property and respond to notices that comply with the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice to info@tavaragolf.com with the subject "DMCA notice" that includes: your physical or electronic signature; identification of the copyrighted work; identification of the material and where it appears in the Service (a link or the post details); your contact information; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner. We may forward notices to the user who posted the material, who may submit a counter-notice. We terminate the accounts of repeat infringers.
13. Communications
We send service messages — for example sign-in codes by SMS, account and security notices by email, and in-app or push notifications about activity that involves you (invitations, connection requests, tournament updates). You can turn off push notifications in your device settings. We do not send marketing push notifications or marketing text messages unless you opt in, and you can opt out at any time. Message and data rates may apply to SMS.
14. Referrals and promotions
Any referral program, contest or promotion that Tavara itself runs is subject to the rules published with it. Apple and Google are not sponsors of, and are not involved in, any such promotion.
15. Termination
You may stop using the Service or delete your account at any time. We may suspend or terminate your access, remove content, or restrict features at any time if we believe you have violated these Terms, created risk or legal exposure for us or other users, or if we discontinue the Service. Sections 3, 6, 7, 8 and 11 through 24 survive termination.
16. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT ANY DATA (INCLUDING SCORES, HANDICAPS, DISTANCES AND WEATHER) WILL BE ACCURATE, OR THAT CONTENT WILL BE PRESERVED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
17. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TAVARA AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL OR OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US$100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW.
18. Indemnification
You agree to defend, indemnify and hold harmless Tavara and its owners, officers, employees, contractors and service providers from any claims, damages, losses and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Service, any event you organize, your interaction with other users on or off the Service, or your violation of these Terms or any law or third-party right.
19. Dispute resolution
Informal resolution first. If you have a dispute with us, email info@tavaragolf.com with a description of the issue and how you would like it resolved. Most concerns can be settled this way. The parties will try in good faith to resolve the dispute for at least 30 days before starting any formal proceeding.
Binding arbitration. Except for claims that may be brought in small-claims court and claims for injunctive relief to protect intellectual property, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in the county where you live or by video, and the arbitrator may award the same relief a court could award to you individually. The Federal Arbitration Act governs this section.
Class-action waiver. You and Tavara agree that disputes will be resolved only on an individual basis and not as a plaintiff or class member in any purported class, consolidated or representative proceeding. If this waiver is found unenforceable for a particular claim, that claim will proceed in court, not arbitration.
Opt-out. You may opt out of this arbitration agreement by emailing info@tavaragolf.com with the subject "Arbitration opt-out" and your account email within 30 days after first accepting these Terms. Opting out does not affect any other part of these Terms.
20. Governing law and venue
These Terms and any dispute between you and Tavara are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to Section 19, any court proceeding will be brought exclusively in the state or federal courts located in Orange County, California, and you consent to their jurisdiction.
21. Apple App Store and Google Play
If you downloaded the app from the Apple App Store or Google Play, the following also applies. These Terms are between you and Tavara only, not with Apple Inc. or Google LLC, and Tavara — not Apple or Google — is solely responsible for the app, its content, maintenance and support, any warranty (to the extent not disclaimed), and any product-liability, consumer-protection, intellectual-property or legal-compliance claim relating to it. Your license to the app is limited to a non-transferable license to use it on Apple- or Google-branded devices you own or control, as permitted by the store's usage rules. You confirm that you are not located in a country subject to a U.S. government embargo or designated a "terrorist supporting" country and that you are not on any U.S. government list of prohibited or restricted parties. You must comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Questions or complaints go to info@tavaragolf.com.
22. Export and sanctions
You may not use or export the Service in violation of U.S. export-control or sanctions laws.
23. Changes to these Terms
We may update these Terms. If we make a significant change — for example to how disputes are resolved, to what content or data we may use, or to a feature involving money or virtual currency — we will notify you in the app or by email and may ask you to accept the updated Terms before continuing. The "Last updated" date shows the current version. Using the Service after a change takes effect means you accept it.
24. General
These Terms and the Privacy Policy are the entire agreement between you and Tavara about the Service. If any provision is found unenforceable, the rest remains in effect. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. Our failure to enforce a provision is not a waiver. You agree to receive notices from us electronically. Headings are for convenience only.
Notice to California residents: under California Civil Code §1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
25. Contact
Tavara Golf
Email: info@tavaragolf.com
Support: https://tavaragolf.com/support